Rentals Care and Handling

Please check that any vendors or volunteers who will be working with our rental items understand and are willing to work within the guidelines for keeping our items safe before, during, and after your event. This includes caterers, florists, venue staff, family and friends, etc. We are happy to provide a care checklist in advance for your vendors, or chat with them about any questions they may have.

Instructions for packing and care are also included with your order, so that they can be referred to as needed. Packing materials and crates are provided for transporting and storing rented items.

The lovely items in our collections are not easily replaceable, as they are antique or vintage! Caring for them may take a little more time and effort, but it’s necessary to keep them in beautiful, enjoyable, condition for years to come.

Accidents happen! While we love our collection of fabulous things, we understand that there will be occasional loss or damage. If something occurs during your rental which requires an item to be removed from our rental collection, a replacement cost of 3x the à la carte rental fee will be billed to you.